SUPPORT SERVICES

One Support Gateway. Many Services.

The Support Center organizes assistance across learning, accounts, platforms, technology, security, institutions, careers and communities.

Learning Support

Help with learning portals, courses, classes, assignments and learning experiences.

LEARNING

Account

Registration, login, identity, password, profile and account access assistance.

ACCOUNT

Technical

Technical troubleshooting for websites, platforms, integrations and digital services.

TECHNICAL

Security

Security guidance, suspicious activity reporting, protected access and trust concerns.

SECURITY

Platform Support

Support for connected E-Learning Network platforms, portals and digital services.

PLATFORM

Institutional Support

Support pathways for schools, colleges, universities, organizations and partners.

INSTITUTION

Career Support

Help with career services, professional resources, applications and opportunities.

CAREER

Community Support

Help with communities, discussions, participation, conduct and user experience.

COMMUNITY